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We are seeking a highly organized, detail-oriented, creative, and tech-savvy individual to join our team as a Practice Operations & Creative Administrative Coordinator.

This unique position combines behavioral health practice administration, insurance billing, payroll support, marketing, and creative project assistance.

The ideal candidate is a self-starter who enjoys learning new systems, solving problems, creating organized workflows, and helping bring creative ideas to life.

This is a primarily remote position with flexible scheduling. Preference will be given to candidates living in Southwest Colorado, although qualified applicants from elsewhere in Colorado will be considered.

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Key Responsibilities

EHR Transition & Systems Development

Initially, a major focus of this position will be assisting with the transition to a new Electronic Health Record (EHR) system.

• Assist with implementing and configuring a new EHR platform.

• Develop and format electronic intake forms, consent documents, assessments, and clinical templates.

• Assist with transferring and organizing practice information.

• Help establish efficient administrative, documentation, and billing workflows.

• Support staff onboarding and training in the new system.

• Assist with troubleshooting and maintaining electronic systems.

Insurance Billing & Financial Administration

• Submit and monitor Medicaid and commercial insurance claims.

• Identify and troubleshoot rejected or denied claims.

• Follow up on outstanding claims and payment discrepancies.

• Assist with payment posting and billing reconciliation.

• Prepare payroll information, track employee hours, and organize clinician compensation reports.

• Maintain accurate financial and administrative records.

• Coordinate with the practice owner regarding billing and payroll approvals.

Creative & Educational Materials

• Proofread and edit PowerPoint presentations, training materials, workbooks, and educational handouts for spelling, grammar, formatting, and consistency.

• Use Canva to format and design presentations, flyers, workbooks, social media graphics, and other materials.

• Help organize and polish professional training content while maintaining the original author's voice and vision.

• Assist with preparing materials for professional workshops, conferences, and continuing education trainings.

• Maintain consistent branding across educational and promotional materials.

Marketing & Communications

• Assist with creating and scheduling social media content.

• Develop promotional materials for workshops, trainings, and community events.

• Update website content and event information.

• Assist with email marketing campaigns and newsletters.

• Support outreach and community engagement initiatives.

• Help maintain consistent branding and messaging.

General Practice Administration

• Organize electronic files, forms, and administrative systems.

• Assist with staff onboarding and administrative documentation.

• Support scheduling, registration, and communication for trainings and workshops.

• Develop and maintain organizational processes and task-tracking systems.

• Provide general administrative support to the practice owner.