
Come work with me
Now Hiring: Practice Operations & Creative Administrative Coordinator
Authentic Healing LLC – Remote
Part-Time | starting 10 hours per week | W2
Location: Southwest Colorado preferred (Cortez, Dolores, Mancos, Durango, and surrounding communities)
Compensation: $23–$28 per hour, depending on experience
About the Practice
Authentic Healing LLC is a growing, holistic behavioral health group practice dedicated to providing compassionate, culturally responsive, trauma-informed mental health services. In addition to clinical services, we offer professional training, clinical supervision, community wellness programs, and educational workshops.
We value authenticity, creativity, collaboration, flexibility, and meaningful community connections.
Position Overview
We are seeking a highly organized, detail-oriented, creative, and tech-savvy individual to join our team as a Practice Operations & Creative Administrative Coordinator.
This unique position combines behavioral health practice administration, insurance billing, payroll support, marketing, and creative project assistance.
The ideal candidate is a self-starter who enjoys learning new systems, solving problems, creating organized workflows, and helping bring creative ideas to life.
This is a primarily remote position with flexible scheduling. Preference will be given to candidates living in Southwest Colorado, although qualified applicants from elsewhere in Colorado will be considered.
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Key Responsibilities
EHR Transition & Systems Development
Initially, a major focus of this position will be assisting with the transition to a new Electronic Health Record (EHR) system.
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Assist with implementing and configuring a new EHR platform.
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Develop and format electronic intake forms, consent documents, assessments, and clinical templates.
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Assist with transferring and organizing practice information.
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Help establish efficient administrative, documentation, and billing workflows.
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Support staff onboarding and training in the new system.
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Assist with troubleshooting and maintaining electronic systems.
Insurance Billing & Financial Administration
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Submit and monitor Medicaid and commercial insurance claims.
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Identify and troubleshoot rejected or denied claims.
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Follow up on outstanding claims and payment discrepancies.
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Assist with payment posting and billing reconciliation.
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Prepare payroll information, track employee hours, and organize clinician compensation reports.
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Maintain accurate financial and administrative records.
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Coordinate with the practice owner regarding billing and payroll approvals.
Creative & Educational Materials
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Proofread and edit PowerPoint presentations, training materials, workbooks, and educational handouts for spelling, grammar, formatting, and consistency.
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Use Canva to format and design presentations, flyers, workbooks, social media graphics, and other materials.
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Help organize and polish professional training content while maintaining the original author's voice and vision.
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Assist with preparing materials for professional workshops, conferences, and continuing education trainings.
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Maintain consistent branding across educational and promotional materials.
Marketing & Communications
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Assist with creating and scheduling social media content.
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Develop promotional materials for workshops, trainings, and community events.
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Update website content and event information.
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Assist with email marketing campaigns and newsletters.
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Support outreach and community engagement initiatives.
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Help maintain consistent branding and messaging.
General Practice Administration
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Organize electronic files, forms, and administrative systems.
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Assist with staff onboarding and administrative documentation.
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Support scheduling, registration, and communication for trainings and workshops.
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Develop and maintain organizational processes and task-tracking systems.
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Provide general administrative support to the practice owner.
Required Qualifications
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Strong organizational skills and attention to detail.
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Excellent written communication, grammar, and proofreading skills.
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Comfort learning and navigating new technology.
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Experience with Canva, PowerPoint, Google Workspace, or Microsoft Office.
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Ability to work independently, manage priorities, and meet deadlines.
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Strong problem-solving skills and willingness to learn.
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Ability to maintain confidentiality and handle sensitive information professionally.
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Reliable internet connection and ability to work remotely.
Preferred Qualifications
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Experience working in a behavioral health, healthcare, or medical office.
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Experience with insurance billing, particularly Medicaid and commercial insurance.
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Familiarity with SimplePractice, Jane, TherapyNotes, or other EHR platforms.
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Experience with payroll systems, bookkeeping, or financial reconciliation.
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Experience creating digital forms, templates, or administrative workflows.
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Experience with Wix, social media marketing, and email marketing platforms.
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Graphic design, document formatting, or educational content development experience.
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Bilingual English/Spanish skills are a plus.
Applicants do not need to be experts in every area. We value adaptability, initiative, creativity, and a willingness to learn.
Schedule & Compensation
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Approximately 10 hours per week.
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Flexible scheduling with agreed-upon deadlines and regular check-ins.
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Additional hours may be available during the initial EHR transition and major projects.
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$21–$25 per hour, depending on qualifications and experience.
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Part-time W-2 employment with applicable Colorado paid sick leave and other legally required benefits.
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Primarily remote, with occasional in-person meetings or project collaboration by mutual agreement.
Who Would Thrive in This Role?
Someone who enjoys both structure and creativity! You might love organizing spreadsheets one day, designing a beautiful Canva presentation the next, and figuring out how to make an administrative process more efficient.
We are looking for someone who is dependable, resourceful, collaborative, detail-oriented, and excited to support a growing, mission-driven behavioral health practice.
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How to Apply
Interested applicants should submit:
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A resume outlining relevant experience.
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A brief introduction describing their interest in the position.
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A summary of experience with medical billing, administrative systems, Canva, or creative projects.
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Optional examples of design, formatting, or marketing work.
Application instructions: Email this to authentic.darlene@gmail.com
Authentic Healing LLC is an equal opportunity employer. We welcome applicants from diverse backgrounds and experiences.


